Privacy Notice (Students)

As part of our operations, C-Care Hospitals and Clinics (Mauritius) Ltd collects and processes student personal information in both paper and electronic formats to deliver education, training, and student support services effectively.

We handle your personal information in accordance with the Data Protection Act 2017 and, where applicable, the European General Data Protection Regulations (GDPR) (together, the “Data Protection Laws”). For the purposes of this notice, personal information means any information relating to you from which you can be identified. It does not include information where your identity has been removed (anonymous data).

We are committed to being transparent about how we use your personal information and to fulfilling our legal obligations. Please read this notice carefully and contact us if you have any questions.

We review this Privacy Notice periodically. You are encouraged to check our website for the latest version.

 

 

Personal Information We Collect

We may collect and process the following personal information from students and applicants:

  • Full name, date of birth, nationality, address, phone number, and email address
  • National ID/passport details
  • Next of kin or emergency contact details
  • Academic history, qualifications, and transcripts
  • Application and admission records
  • Course enrolment, attendance, and assessment results
  • Financial records (tuition payments, scholarships, sponsorships)
  • Records of communications with CCTI (emails, letters, meeting notes)
  • Disciplinary or academic conduct records
  • Feedback, surveys, and participation in student activities
  • Photographs for educational or promotional purposes (with explicit consent)

 

 

How We Collect Your Information?

Personal information is collected:

  • Directly from you during application, enrolment, and course delivery
  • From parents, guardians, or sponsors (if applicable)
  • From employers, partner institutions, or professional bodies
  • From references or academic transcripts from previous institutions

How We Use Your Information?

We use personal information for purposes including:

  • Processing applications, enrolment, and managing your studies
  • Delivering and managing your program of study
  • Monitoring academic progress and providing student support services
  • Managing attendance, assessment, and academic records
  • Communicating important updates, timetables, and notices
  • Collecting tuition fees, managing scholarships or sponsorships
  • Ensuring campus safety and managing student discipline
  • Conducting quality assurance, audits, and regulatory compliance
  • Organizing placements, internships, or professional practice
  • Promoting student achievements and CCTI events (with your consent)

We do not use your data for automated decision-making or profiling.

 

Who We Share Your Information With?

We may share your information only where necessary, for education, training, or legal obligations, including with:

  • Academic staff and administrators directly involved in your training
  • Regulatory or accreditation bodies
  • Employers or clinical placement providers (for training and internships)
  • Examination boards or external assessors
  • Financial sponsors or scholarship providers
  • Professional advisers (auditors, legal, or financial consultants)
  • IT service providers supporting student systems
  • Law enforcement or regulators, only if legally required or for safeguarding purposes

All third parties are required to comply with strict confidentiality and data protection obligations.

 

 

Legal Basis for Using Your Information

Purpose Legal Basis Use of Sensitive Information
Create student record on application  Fulfilment of contract with student Only if required to protect you
Manage enrolment, course delivery, and student services Fulfilment of contract with student May be used to support education or wellbeing
Share info with placement providers, exam boards, or regulators Fulfilment of contract with student May be used to meet professional or safeguarding requirements
Manage tuition fees, scholarships, or sponsorships Fulfilment of contract with student May be used if legally required
Monitor quality of teaching, safety, or feedback Fulfilment of contract with student May be used to improve services or for safeguarding
Contact students about courses, timetables, or queries Fulfilment of contract with student May be used to protect rights of student or institution
Investigate complaints or disciplinary cases Fulfilment of contract with student May be used for safeguarding or legal purposes

 

Where and How Long We Store Your Information?

  • Your personal information is stored securely in Mauritius, in paper and electronic formats.
  • Records are retained Support education and academic progress
  • Ensure continuity of learning
  • Meet accreditation, regulatory, and legal requirements
  • Support audits, quality assurance, and reporting

 

Your Rights

You have the right to:

  • Access your personal information and obtain a copy
  • Rectify inaccurate or incomplete information
  • Erase personal information in certain circumstances, subject to legal obligations
  • Restrict processing in certain situations
  • Object to processing based on legitimate interests or marketing
  • Withdraw consent where processing is based on consent
  • Complain to the Data Protection Office if your rights are not upheld

Requests should be made to the Data Protection Officer:

Data Protection Officer
C-Care Training Institute
📧 [email protected]
📞 +230 605 1508

Complaints can also be made to the Data Protection Office:
5th Floor, Sicom Tower, Wall Street, Ebene, Mauritius
📧 [email protected]
📞 +230 460 0251