Uganda 
Pre-counselling Desk
C-CARE PATIENT’S NOTICE
This privacy notice explains what information C-Care collects about you, how it is used, who it may be shared with and your rights in relation to that information. Click for details
Our pre-counselling desk provides information and support to patients and their families before they receive medical treatment. Here are some of the key functions of a our pre-counseling desk:
PROVIDING INFORMATION
01
The pre-counseling desk is responsible for providing patients and their families with information about the C-Care’s services, policies, and procedures. This includes information about admission and discharge processes, insurance coverage, and any other relevant information.
ASSISTING WITH PAPERWORK
03
The staff at the pre-counseling desk will help patients and their families complete any necessary paperwork, including admission forms, insurance forms, and consent forms.
ANSWERING QUESTIONS
02
The pre-counseling desk staff is trained to answer any questions patients or their families may have about their medical care, treatment options, and any other concerns they may have.
PROVIDING EMOTIONAL SUPPORT
04
Going to the hospital can be a stressful and overwhelming experience. Our pre-counseling desk staff is trained to provide emotional support to patients and their families, offering reassurance and comfort during a difficult time.